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Regulations and protection of personal data

§ 1 Basic information

  • The owner of the Portal is DROPBRO sp.z o.o. sp. k., hereinafter referred to as the Broker
  • The broker provides brokerage services to the seller of the goods indicated on each of the subpages.
  • The broker is not a seller of the goods and does not provide brokerage services or any other services Buyer’s order.
  • The information in this online store does not constitute an offer within the meaning of the Civil Code and other legal provisions.

§ 2. Definitions

  • Postal address – name and surname or name of the institution, location in the city (in the case of a city divided into streets: street, building number, apartment or flat number; in the case of a city not divided into streets: city name and real estate number) , zip code and city.
  • Delivery price list – a list of available delivery types and their costs on the website for each product
  • Broker details:

DROP BRO Sp. z o.o.

ADRES
ul. Kościuszki 59/61
90-514 Łódź

e-mail: office@lulany.com

Share capital: PLN 20,000 fully paid up

  • Sold – the entity with which the transaction is concluded by the Buyer indicated on the Website of the Agent
  • P product card – a single subpage of the Agent’s store containing information about the individual products that may be the subject of a transaction concluded between the Seller and the Buyer with the participation of the Agent.
  • Contract – an adult natural person with full legal capacity, making a purchase from the Seller not directly related to his business or professional activity.
  • Buyer’s Account – individual buyer’s account created by the Buyer on the Store’s website during the Registration process, secured by an individual password.
  • Base – a list of products selected by the Buyer from among the products offered in the  Product Store.
  • Buyer – Consumer
  • Sealing point of delivery – postal address or collection point indicated in the order by the Buyer.
  • Moment of issue of the goods – the moment when the goods will be delivered to the Buyer by the carrier.
  • Payment – method of payment for the subject matter of the contract and delivery indicated on the website of the Agent’s Store
  • Consumer Law – Consumer Rights Act of 30 May 2014, as amended, the provisions on warranties contained in the Civil Code and Directive 2011/83/EC of the European Parliament and of the Council of 25 October 2011 on consumer rights
  • Product – the minimum and indivisible quantity of goods that may be the subject of the contract and which is indicated on the Seller’s website as a unit of measurement when determining its price (price/unit).
  • Shop – the Intermediary’s website available at lulany.pl address through which the Buyer can place an order.
  • Sold – the entity indicated on the Product card with which the consumer concludes a contract of sale through the Intermediary
  • System – a team of interconnecting IT devices and software, providing processing and storage, as well as sending and receiving data through telecommunications networks using a type-specific terminal equipment network, colloquially referred to as the Internet.
  • Leading date – the number of days stated on the product card during which it is possible for the Seller to entrust the product to the carrier in order to deliver it to the Buyer.
  • The delivery date – the estimated date of delivery of the Product to the Buyer by the Agent
  • Eau – the contract for the purchase of products between the Seller and the Buyer concluded outside the trader’s premises or at a distance through the Agent.
  • Order – a statement of the Buyer’s will made to the Seller through the Agent’s store specifying unequivocally: the type and quantity of products subject to the Agreement; the price, type and cost of delivery; the type of payment; the place of issue of the goods, the buyer’s details.

§ 3 The scope of the intermediary’s activity

  • The broker acts as the Seller’s agent.
  • The broker is entitled to collect payment for the goods from the Customer on behalf of the Seller.
  • The broker guarantees delivery of the goods by the Seller.

CONCLUSION OF THE CONTRACT

  • The contract between the Buyer and the Seller is concluded by submitting a declaration of will in electronic form via the Agent, by clicking the Buy Now button and then making the payment using the method indicated in the Store.
  • The condition for concluding the contract is confirmation by the Buyer of these regulations, in particular confirmation that the Buyer accepts the terms of sale presented by the Seller and the Broker, as well as consent to the transfer of the Buyer’s personal data to the Seller outside the EEA for the purpose of shipment by the Seller.
  • Buyer’s declaration will contain the type of product purchased, place of delivery, method of delivery and price.
  • The broker is obliged to generate a confirmation of placing an order by the Buyer through it and send it to the Buyer to the e-mail address provided by him along with these regulations and information about the entitlements of favors to the Buyer in connection with the conclusion of the contract.

THE REMUNERATION OF THE INTERMEDIARY

  • The Agent’s fee is the commission paid by the Seller.
  • The Agent does not charge the Buyer any remuneration or any other fees.

PAYMENT OF THE PRICE

  • The Broker charges the Buyer to the Seller for the goods and shipping costs indicated on the Product Sheet.
  • The prices indicated on the Product Sheet are net prices.
  • Prices indicated in The Product Sheet does not include customs duties, excise duties.
  • The Buyer is the importer of the Products. If import charges, duties and taxes are charged, they will be paid by the Buyer.
  • The price is paid electronically using the quick online payment service or by transfer to the Agent’s account no later than within 2 business days from on the day of the conclusion of the Agreement.
  • The moment of payment of the price by the Buyer is the crediting of the Agent’s account.
  • The Buyer will receive a confirmation of payment of the price by e-mail to the e-mail address provided during registration.

EXECUTION OF THE CONTRACT

  1. The execution of the order will begin after the Consumer’s payment is credited to the Seller’s account.
  2. The subject of the contract is sent on the date specified on the product card, and for orders consisting of multiple products, the longest date specified on the cards of products.
  3. The purchased subject of the contract is shipped with the type of delivery chosen by the Buyer to the place of delivery indicated by the Buyer in the order.

OBLIGATIONS OF THE PARTIES

  • The broker is obliged to present the goods in a factual manner and on behalf of the Seller provides the Buyer with information about the product and the sales process.
  • The Buyer is the importer of the purchased goods.
  • The buyer is obliged to pay all customs duties and complete the formalities related to the import of the goods to the European Union.

LIABILITY FOR PRODUCT DEFECTS

  • The broker is responsible for the non-compliance of the goods with the description in his Store and guarantees that the goods have the properties presented in the product description.
  • The broker does not assume or release the Seller from liability for liability for defects.
  • The broker is liable under the statutory warranty for physical defects that existed at the time when the risk passed to the buyer or resulted from a cause inherent in the thing sold at the same time.
  • The buyer may submit a complaint at its own discretion by the Agent or directly to the Seller.
  • The Agent undertakes to verify the warranty claims on behalf of the Seller.

COMPLAINTS

  • In order to report a Product defect or non-compliance with the description by the Agent, the Buyer is obliged to submit a complaint in electronic form to the e-mail address: office@lulany.com or in writing to the following address: ul. Sienkiewicza 85/87/8, 90-057 Łódź for preliminary verification and determination of further actions.
  • Complaints about the quantity of goods and their non-compliance with the contract, which could be detected at the time of delivery, is to be reported within 10 days from the date of receipt of the goods.
  • Complaints related to non-receipt of the shipment should be submitted within 100 days from the date of placing the order. Complaints submitted after this date will not be considered.

INTERMEDIATE LIABILITY

The broker is responsible for:

  • Proper functioning of the Store.
  • Delivery of the goods by the Seller within 60 days from the date of the contract
  • Compliance of the goods delivered with the description on the Store’s website
  • Refund in the event of withdrawal from the contract by the Buyer
  • Proper functioning of the Store.
  • Delivery of the goods by the Seller within 60 days from the date of the contract
  • Compliance of the goods delivered with the description on the Store’s website
  • Refund in the event of withdrawal from the contract by the Buyer

  • provides the Customer with the necessary information on the right to withdraw from the sales contract,
  • on behalf of the Seller conducts and recognizes the complaint procedure regarding the goods,
  • is responsible for the delivery of the ordered goods within 60 days from the conclusion of the contract,
  • provides, at the customer’s request, the instructions for use of the goods
  • is liable under the warranty for defects in the goods,

RIGHT TO WITHDRAW FROM THE CONTRACT

  • The Buyer who is a Consumer has the right to withdraw from a distance contract.
  • The deadline to withdraw from a distance contract is 14 days from the delivery of the item, and to meet the deadline it is enough to send a statement before upon its expiry.
  • A declaration of withdrawal from the contract may be submitted by the Buyer to the Agent on the form, the specimen of which is attached as Annex 2 to the Regulations, available on the store’s website or in another form.
  • The Agent will immediately confirm to the Buyer by e-mail (to the address provided when concluding the contract and another, if provided in the submitted statement) receipt of a declaration of withdrawal from the contract.
  • The Buyer is obliged to return the item to the Seller immediately, but no later than 14 days from the day on which he withdrew from the contract. To meet the deadline, it is enough to return the goods before its expiry.
  • The buyer returns the goods being the subject of the contract from which he withdrew at his own expense and risk.
  • The buyer is responsible for reducing the value of the goods being the subject of the contract. and as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of things.
  • The intermediary will immediately, not later than within 14 days from the date of receipt of the shipment with the Product by the Seller, return to the Buyer all made by the payment, including the cost of delivering the goods to the Buyer with the cheapest method of delivery indicated on the Product card.
  • The intermediary shall refund the payment using the same method of payment as used by the Buyer.
  • The Buyer is not entitled to to withdraw from the contract:
  • where the subject of the service is an item delivered in a sealed package, which after opening the package cannot be a return due to health protection or hygiene reasons, if the packaging has been opened after delivery;
  • in which the subject of the service are sound or visual recordings or computer software delivered in a sealed package, if the packaging has been opened after delivery;

PERSONAL DATA PROTECTION

  • GDPR – Regulation of the European Parliament and the EU Council 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC ( General Data Protection Regulation).
  • The administrator of personal data is DROPBRO sp. z o. o.
  • Personal data will be processed by the Intermediary in compliance with all the security requirements specified in the GDPR, the Act of May 10, 2018 on the protection of personal data and in accordance with the Privacy Policy attached to the Regulations.
  • The following categories of data are processed: name, surname, e-mail address, telephone number – in order to conclude and perform the contract and for marketing purposes, if the Buyer has consented.
  • Personal data are processed by the Agent in order to fulfill the order. The personal data provided will be stored in the Administrator’s database and will be used for the proper implementation of the sales contract and, if you have given separate consent, for marketing purposes, in particular to inform about new products, services, promotions and to send you a newsletter.
  • Correspondence related to the conclusion and performance of the contract is stored for the purpose of concluding and performing the contract, considering complaints, and for the purposes of settling any disputes. The Administrator does not process the e-mail address resulting from correspondence for purposes other than communication in order to perform the Agreement.
  • Personal data may be archived by the Agent no longer than 126 months from the last sale, in the case of data processed in connection with the conclusion of the contract. Data processed on the basis of consent may be processed for 7 years from the date of consent to the processing of personal data.
  • The Buyer’s personal data will also be processed in an automated manner in the form of profiling. The processing of such data is possible only after the customer’s prior consent.
  • In accordance with the GDPR, the Buyer has the right to access, correct, limit and delete his personal data.
  • The Buyer has the right to the right to object to the processing of his data by the Administrator. For this purpose, the Buyer may send an application to the email address admin@lulany.com
  • The Buyer may at any time revoke or limit any consent to data processing. For this purpose, the Buyer may send an application to the email address admin@lulany.com
  • The Buyer has the right to receive his data in a structured, commonly used machine-readable format and request it to be sent to another administrator.
  • The broker uses “cookies”. The information collected using “cookies” allows you to customize services and content to the individual needs and preferences of Users, as well as to develop general statistics on the use of the Store by Users.
  • Disabling the option in the web browser that allows you to save files ” cookies “generally do not prevent the use of the Store, but may cause some difficulties.
  • Data, with the consent of the Buyer, are transferred to the Seller based outside the European Economic Area in order to implement the sales contract. Expressing consent to the transfer of data is voluntary, but failure to do so will prevent the implementation of the concluded contract.
  • The buyer has the right to object and complain to the President of the Office for Personal Data Protection.
  • Correspondence regarding personal data should be sent to to the address: ul. Sienkiewicza 85/87/8, 90-057 Łódź or in writing to the above-mentioned Administrator’s address

FINAL PROVISIONS

  • Changes to the Regulations and their scope, the Agent may inform by electronic means (as indicated at the time of registration or e-mail order). The notification will be sent at least 30 days before the entry into force of the new regulations.
  • current version of the terms and conditions is always available to the Buyer in the terms and conditions tab. During the execution of the order and during the entire period of after-sales care of the Buyer, the regulations accepted by the Buyer when placing the order, except when the Consumer considers him to be less favourable than the current one, and  inform the Agent of the choice of the current one as valid.
  • In matters not regulated by these Regulations, the relevant applicable legal provisions shall apply. Disputes, if the Consumer so desires, are resolved by mediation proceedings before the Provincial Inspectorates of Trade Inspection or a trial before an arbitration court at the Provincial Inspectorate of Trade Inspection or by means of equivalent and lawful methods of pre-trial or extrajudicial resolution of disputes indicated by the Consumer. As a last resort, the case shall be decided by the court with jurisdiction in
  • To matters not regulated by these Regulations, generally applicable laws apply.


Regulations and protection of personal data





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